Thanks for shopping at ISOSPECTRA. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 (change this) calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Contact customerservice@isospectra.com for a return authorization. Make sure to include your include a printed copy of the authorization and your receipt with your return.
Ship To:
ISOSPECTRA
Customer Service
9155 Blue Pt.
New Braunfels, Texas 78132
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).You will receive the credit within 7 days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us.
